Privacy Policy

Zunofy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use our services or interact with our platforms. By using Zunofy, you acknowledge that you have read and understood this policy.

We collect personal data that you provide directly or that arises through your use of our services:

• Identity & contact data: Name, email address, phone number, date of birth, and government-issued ID.
• Technical data: Device identifiers, IP addresses, browser type, and usage logs.
• Financial data: Bank account details, transaction history, and payment instrument information.
• Compliance data: Identity verification documents, source-of-funds declarations, and KYC/AML screening results.

This information is necessary for contract performance, legal compliance, fraud prevention, and continuous service improvement.

We process your personal data on the following legal grounds:

• Contractual necessity — to deliver and operate our payment services.
• Legal obligations — to comply with financial regulations, AML laws, and reporting requirements.
• Legitimate interests — fraud prevention, network security, and service analytics.
• Consent — for marketing communications and non-essential cookies, where required by law.

Zunofy applies internationally recognised data protection principles and complies with applicable privacy laws in the United States, European Union, United Kingdom, and other relevant jurisdictions.

We may share your information with:

• Regulators and law enforcement — where required by applicable law or court order.
• Payment processors and banking partners — to execute transactions on your behalf.
• Identity verification providers — to meet KYC and AML obligations.
• Analytics and security partners — to protect our platform and improve performance.

We do not sell personal information to third parties.

We implement industry-standard technical and organisational safeguards — including encryption in transit and at rest, access controls, and regular security audits — to protect your data. Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised.

We use cookies and similar tracking technologies to operate our website, analyse user behaviour, improve functionality, and for marketing purposes. Cookies may be:

• Essential: Required for core site functions such as authentication and security.
• Performance: Help us understand how visitors interact with the site (e.g. Google Analytics).
• Targeting: Used to deliver relevant content and measure campaign effectiveness.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our services.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Object to or restrict certain processing activities.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time, without affecting prior processing.

To exercise any of these rights, contact us at legal@zunofy.com.

If you have any questions about this Privacy Policy or how we handle your data, please reach out to our Data Protection team at legal@zunofy.com. We aim to respond within 30 days of receiving your request.